Network Support Technician Job at GCI (General Communication Inc.), Anchorage, AK

  • GCI (General Communication Inc.)
  • Anchorage, AK

Job Description

GCI is seeking a Network Support Technician I in Anchorage, AK to provide initial technical support to customers via calls, chat, and email. You will troubleshoot issues, monitor network alerts, and escalate complex problems to higher tiers while coordinating with the account team. This entry-level role emphasizes customer focus, accurate documentation, and adherence to procedures. A $2,500 hiring bonus is available, and the position requires strong communication and basic IT knowledge. #J-18808-Ljbffr

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