Job Description

Barista Position

The Barista is responsible for serving all products with friendly, individualized attention towards each Guest. He/she is also responsible for educating Guests about our premium coffees and teas. The barista fulfills any other duties the manager or shift supervisor assigns and represents SkyPark in a professional manner. Baristas report to the Food and Beverage Manager.

This position requires availability on weekends and holidays.

Responsibilities:

• Promotes coffee consumption by educating customers.
• Preparing and serving a variety of coffee drinks, along with pastries and cookies.
• Welcomes Guests by determining their coffee interests and needs.
• Educates Guests by presenting and explaining the coffee drink menu; answering questions.
• Sells coffees, coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, cafe latte, and cappuccino.
• Generates revenues by attracting new Guests; defining new and expanded services and products.
• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
• Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
• Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Other duties as assigned.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security.
• Engage with and understand our Guests, including discovering and responding to customer needs through clear and pleasant conversation.
• Prepare food and beverages to standard recipes or customized for Guests, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• Available to perform many different tasks within the store during each shift.

*Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

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